Completed work should not require a manual investigation before it can be billed.

• →Billing manually re-checks job details against the original order before invoicing.
• →Accessorial charges (detention, extra stops, special handling) are tracked inconsistently and often missed.
• →Rate discrepancies between the contract and what was actually billed surface only when a customer disputes it.
• →Invoicing lags job completion by days because of the manual check.

• →Matching completed job details against the original order and contracted rates automatically.
• →Calculating accessorials based on documented events (delays, extra stops) rather than manual notes.
• →Generating the invoice once the match is clean, flagging exceptions instead of blocking everything.

• →Reviewing invoices with unusual accessorials or large discrepancies.
• →Resolving customer billing disputes.

Jobs with a rate mismatch or undocumented accessorial route to a review queue with the specific discrepancy called out, rather than delaying every invoice.

The TMS job record, matched against contracted rate tables, is authoritative for what should be billed.

Match completed jobs against orders and rate tables automatically, calculate accessorials from documented events, and route only genuine discrepancies to a person.

Estimate using: invoices per month x hours currently spent manually reconciling before billing x loaded hourly cost, plus the cash-flow impact of the current billing delay.