Someone has to own the backlog. It doesn’t have to be a full-time hire.

An embedded technical operator who keeps improving your systems, workflows, automation, and AI, without you building an internal engineering team.

01 / The problem

There’s always another system, workflow, or report to fix.

Most growing companies have an endless queue of automation, reporting, and AI work, and no one internally who owns it end to end. This is technical leadership plus hands-on implementation, sometimes called a forward deployed engineer model: continuous ownership instead of a project that ends.

02 / What it includes

One accountable owner for the backlog.

Scope flexes with what your operation needs. It typically includes:

Backlog ownershipWorkflow improvementAutomation buildsIntegrationsAI use-case implementationReportingVendor evaluationStandards & monitoringDocumentationTechnical decision support
03 / Common questions

Before you commit to a retainer.

Why not just hire someone full time?

You can, and some companies should. This fits when the workload doesn’t justify a full-time hire yet, or you want senior ownership without a lengthy hiring process.

Is this just advisory?

No. It includes hands-on implementation (builds, integrations, and AI use cases), not just recommendations.

How much implementation is included?

Scoped to your operation and priorities. We agree on scope up front and adjust as your backlog changes.

What happens if priorities change?

The backlog is reprioritized with you regularly. This is designed to flex with the business, not lock you into a fixed roadmap.

Will we depend on an outside vendor indefinitely?

Documentation and access stay with your business throughout. You can end the retainer and keep everything that’s been built.

→ Next

Discuss ownership.

Bring the process that is costing you the most time. We’ll tell you whether it looks like a systems problem, a process problem, or something you should not automate.

Discuss ownership →

If we're not the right fix, we'll say so on the call and point you somewhere better.