ServiceTitan + Stripe: Automated Payment Collection

Overview

Automatically collect payments via Stripe when ServiceTitan invoices are sent, with auto-reminders for unpaid balances.

What Gets Automated

1. Instant Payment Links: ServiceTitan invoice emails include Stripe payment link
2. Auto Reminders: Send payment reminders at 3, 7, and 14 days overdue
3. Payment Confirmation: When customer pays via Stripe, ServiceTitan invoice marked paid
4. Recurring Billing: Automatic charges for maintenance plans and subscriptions
5. Failed Payment Recovery: Auto-retry failed payments with customer notification

Benefits for Contractors

• Get paid 40% faster - customers pay immediately via link
• Reduce outstanding AR by 60% with automated reminders
• Accept credit cards without ServiceTitan's payment processing fees
• Improve cash flow with same-day deposits to your bank
• Save 3+ hours/week chasing late payments

How We Implement

1. Connect ServiceTitan to Stripe via secure API integration
2. Customize payment email templates with your branding
3. Set up automated reminder schedule (you control timing and tone)
4. Configure payment confirmation webhooks back to ServiceTitan
5. Test with 5-10 invoices before enabling for all customers

What You Need

• ServiceTitan account with email invoice delivery enabled
• Stripe account (free to set up, 2.9% + $0.30 per transaction)
• Bank account connected to Stripe for deposits

Typical Setup Time

1-2 business days from kickoff to live automation.

Pricing Note

Stripe charges 2.9% + $0.30 per transaction. This is typically 1-2% lower than ServiceTitan's built-in payment processing.