Booker: Automated Appointment Management & Follow-up

Overview

Automatically manage appointments and send personalized follow-ups to improve customer retention.

Steps

1. Trigger: Booker – New Appointment Booked
2. Send Confirmation: Email – Appointment Confirmation with details
3. Add to List: Mailchimp – Add to Customer List for marketing
4. Schedule Reminder: Email – 24hr Pre-Appointment reminder
5. Post-Service Follow-up: Email – Service Feedback request
6. Re-booking Campaign: Mailchimp – Trigger Re-booking sequence

Tip

Use Booker's custom fields to capture service preferences and automatically send relevant pre-appointment instructions.