Acuity Scheduling: Automated Appointment Management & Customer Communication

Overview

Automatically manage scheduling and communicate with customers throughout their appointment journey.

Steps

1. Trigger: Acuity – New Appointment Scheduled
2. Send Confirmation: Email – Appointment Confirmation with calendar invite
3. Add to CRM: ActiveCampaign – Create Contact with appointment details
4. Pre-Appointment Prep: Email – What to Expect and preparation instructions
5. Reminder Sequence: Email – 24hr and 2hr Pre-Appointment reminders
6. Post-Appointment: Email – Feedback Request and next steps

Tip

Use Acuity's intake forms to gather customer preferences and automatically personalize all communications based on their needs.